Claims

With WiseTVP or WiseMVP coverage, when a breakdown occurs, a claim needs to be filed in order to authorize the service or repair. A claims adjuster needs to be contacted who will provide the necessary support for the claim to be processed.

WiseTVP and WiseMVP claims may be submitted via phone, fax or mail:

Phone:
800-282-8832

Fax:
636-680-0484

Mail:
Vehicle Service Administrator LLC
P.O. Box 22439,
St. Louis, MO 63126-2439

Cancellations

To cancel a WiseTVP or WiseMVP contract, download and complete the cancellation form, include the consumer’s signature, and submit the final form via email, fax, or mail. ONWise users may obtain an online cancellation quote through our contract administration platform.

Phone:
800-282-8832

Email:
cancellations@wisefandi.com

Fax:
636-600-4426

Mail:
Vehicle Service Administrator LLC
ATTN: VSC Cancellation Dept.
11662 Gravois Road
#22439
St. Louis, MO 63126

Download the Vehicle Service Contract Cancellation Form