Claims
If GAP coverage exsists and the vehicle is stolen or declared a total loss from an accident, a claim needs to be filed. The contact information below should be used to initiate the claim process in order for the lender to waive the amount due under the GAP coverage.
GAP claims may be submitted via email, fax, or mail:
Email:
lossreport@gapadmin.com
Phone:
888-427-2037
Fax:
636-349-3169
Mail:
Financial Gap Administrator LLC
Claims Department
11662 Gravois Road
#22439
St. Louis, MO 63126
Information Needed to Complete a Claim
Please refer to the GAP contract for the documentation necessary to process the GAP claim.
Cancellations
To cancel a GAP contract, download and complete the cancellation form, include the consumer’s signature, and submit the final form via email, fax, or mail. ONWise users may obtain an online cancellation quote through our contract administration platform.
Email:
cancellations@gapadmin.com
Fax:
636-600-4426
Mail:
Financial Gap Administrator LLC
ATTN: Cancellations
11662 Gravois Road
#22439
St. Louis, MO 63126